⏺ WHAT WOULD I DO WHEN MY CARD TRANSACTION FAILS BUT MY ACCOUNT IS DEBITED? - Normally, the transaction will be reversed in 24 hours. You can log dispute via 'Manage Dispute' the acquirer will be responded in 2 working days There will be a refund if the acquirer is accepted Failed transactions are auto-reversed within 24 hours, if not reversed, kindly log dispute via 'Manage Dispute Service" using the App. The merchant acquirer is expected to provide response of acceptance or decline within 2 - 3 working days. Upon acceptance a refund will be processed and credited to your wallet.
⏺ WHAT IS A WTU PHYSICAL CARD? - The WTU Physical Card is a bank card that is linked to your WTU Account balance and not your WTU active investments.
⏺WHOW MANY TIMES OF FREE ATM WITHDRAWALS CAN I ENJOY MONTHLY? - You can enjoy 10 times free ATM withdrawals at any ATM on a monthly basis.
⏺️ WHERE CAN I USE MY PHYSICAL CARD?- Your physical card can be used anywhere VISA cards are accepted for withdrawals and payments.
⏺️ HOW CAN I APPLY FOR A PHYSICAL CARD? Once you have an Elite plan in your WTU dashboard, There are two options available Login to the App, click 'Cards' on the homepage confirm home address, phone number for card delivery, then click on submit to apply. Alternatively, visit any WTU accredited Merchant/Agent to apply for a card instantly.
⏺️ HOW CAN I TRACK MY CARD APPLICATION PROCESS? Once your card application is successful, click "Cards" on homepage and then Click "Track Card" on to track and get latest updates on delivery.
⏺️WHEN CAN I START USING MY CARD? Activate your card on the App and get your card details (card number, expiration time, card PIN). You can begin using your card once it has been activated.
⏺️ HOW CAN I CHANGE THE CARD PIN? Click 'Cards' on the homepage and click 'Manage PIN' to check or change your card PIN.
⏺️ HOW LONG IS THE VALIDITY PERIOD OF THE PHYSICAL CARD? - The Physical Card is valid for 5 years. Reapply after expiration to renew your card.
⏺️ WHAT IS THE MINIMUM AMOUNT THAT CAN BE PAID WITH THE PHYSICAL CARD? - $10
⏺️ WHICH ACCOUNT IS DEBITED WHEN I USE MY WTU DEBIT CARD? - The Default setting is Your WTU ACCOUNT BALANCE, but other options are 'ONLY REFERRAL COMMISSIONS' and 'OTHER BONUSES'. But Your WTU account Balance is the primary account for deductions.
⏺️ CAN I GET THE PHYSICAL CARD IF I AM A MEMBER IN THE STARTERS PLAN? - Not yet, the WTU Physical and Virtual Card is only valid for members with Elite Plan and cannot be seen or shown in the Back-Office of a STARTERS PLAN member in WTU.
⏺ WHAT IS WTU ELITE PLAN MEMBER? - Elite plan members are members/investors that has purchased an Elite Plan in his/her dashboard.
⏺️ HOW MUCH IS THE MINIMUM AMOUNT TO PURCHASE THE ELITE PLAN IN WTU? - $10,000 (USD).
We reach the top with our more than 100 thousand customers, more than 250 investment vehicles, and our transaction capacity in 120 countries around the world. With our 290 employees, we are at your service 24/7 with our internationally valid accreditation certificate. Our expert investment analysts follow the world markets from bitcoin to dollars instantly, analyze them and make the right decisions that increase your profitability.
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2625 Gordon Rd, Regina, Saskatchewan,S4S 6H7, Canada
9 Stert St, Abingdon, Oxfordshire, OX14 3JF, United Kingdom
Entuziastov, bld. 32, appt. 5, Nizhniy Tagil
Level 20/821 Pacific Hwy, Sydney, New South Wales
68 Struben St, Pretoria, Gauteng
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2625 Gordon Rd, Regina,
Saskatchewan,S4S 6H7, Canada
